State Farm® Insurance Agent Cassandra Alaniz
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
RJ
December 7, 2024
"My review on Cassandra Alaniz State Farm Insurance: - The agent is terrible. She does not help her customers and no communication. Used to be in a different state farm agent but he left and he always was calling to see if we have questions about our policy, etc. This agent, nada. When I had a windshield accident, I went to her office and instead of helping me she tells me “Why didn’t you do the claim in the app instead?”. What is the point of having an office if she tells me that? She was one of the factors why we left this agency & state farm. The only person who really helped us was Jessie. He is outstanding. - The 2nd reason we left was because of price. Our renewal came and for 3 cars and 1 homeowners it costs me over $700! Switched to Geico and now I’m saving double for same coverage and everything! Better customer service too (without an office) -The last reason is because they denied our homeowner claim. It clearly had damage and they denied it. State Farm is “Like a good neighbor, State Farm is there.” Nope not for us. If you are seeing this review, research your options."
Diana Castillo
November 11, 2024
"Excelente servicio al cliente"
"A Sus ordenes! Tenga buen dia Sra. Castillo!"
Alessandra Gracia
July 15, 2024
"Very good customer service, very friendly too. AMAZING PRICES !!"
grabiel sandoval
July 13, 2024
"Awesome service and great prices! Saved me a lot of money when I switched from geico!"
Diego Alaniz
June 24, 2024
"Great service!"
Oscar Arredondo
June 22, 2024
"Awesome service & great customer service. The agent was so attentive and amazing. They helped me get exactly what I needed and nothing less. Highly recommend this office."
King Mont
June 4, 2024
"Very friendly until you have a complaint or issue. No support from the agent, secretary and individuals answering phone are clueless and misleading. No calls returned, not the nost minimal effort put into helping me. Switched from all state due to minimal savings, strongly regret. Do not recommend Statefarm, much less this agent."
Alina Sandoval
January 11, 2024
"Amazing staff!! Very helpful and great prices"
Ana Juarez
August 19, 2023
"Staff is super friendly, I needed insurance on ASAP, they where the only ones open on a Saturday via email and had SMS options. 5*s"
"Thank you for the opportunity Miss Ana!"
Angelina Aguilar
November 23, 2022
"Staff very friendly and courteous. Very informative, patient n helpful."
Fernando Lazo
October 11, 2022
"Wonderful and knowledgeable staff."
Lesley Manautou
October 5, 2022
"Cassandra Alaniz is considerate, caring and respectful to her clients. She takes time to reach out and get the best policies possible for her clients. Ms. Alaniz and her staff truly care about their clients!"
"Thank you very much for your kind words. We appreciate your business and the opportunity to service your financial needs. Stay Safe."
Marcella Liceaga
September 30, 2022
"Excellent customer service.The staff is very knowledgeable and they took care of all my insurance needs. I definitely recommend."
"Thank you! Glad to be here when you need us!"
Norma Alaniz
September 23, 2022
"Excellent customer service. Will definitely recommend Cassandra staff and insurance to friends and family. Got and amazing quote on my two vehicles."
"Thank you for the opportunity to service your financial needs."
Michelle Espinosa
August 30, 2022
"My experience with Cassandra Alaniz State Farm has been great. From buying our new home to bundling our insurance to adding our daughters to our plan, the service has been excellent. Friendly, professional and always helpful."
"Thank you for choosing our office to service your financial needs!"
Marlene Buffa
August 30, 2022
"Excellent service!"
Tonia Cuellar
August 30, 2022
"Very good customer service. Very friendly staff and Cassandra Alaniz is a great insurance agent and explains in detail your policies."
"Thank you for choosing our office Mrs. Cuellar!"
Martha Montoya
August 19, 2022
"Excelente atención al cliente por parte del personal que ahí trabaja, además hablan inglés y español, asi que te sientes muy bien. El personal es muy eficiente y profesional. 😊"
MICHAEL VASQUEZ
August 12, 2022
"The best move I made over two years ago was switching to State Farm Insurance. With the assistance of Cassandra Alaniz and her staff, we were able to bundle home and auto insurance. Great savings! If you are looking for auto, home, or life insurance, reach out to Mrs. Alaniz and her staff, they will take care of you and provide great customer service."
"Thank you for the kind words and the opportunity to service your financial needs."
Michelle Morin
August 12, 2022
"They provide great customer service and have been a pleasure to work with!"
"Thank you for choosing our office Miss Michelle!"
Dawn Alaniz
August 12, 2022
"Always available and helpful at all times if needed. Plus you will definitely have great piece of mind knowing everything that needs to be insured is covered."
"Thank you Mrs. Alaniz, glad we could be here and earn your business!"
B B
August 11, 2022
"It's hard finding the right place to get insurance but I'm glad I ran into Cassandra Alaniz Office. They have the best customer service, with lots of knowledge of insurance. Not only is State Farm an auto and home insurance company, they gave me information about Life & Pet Insurance!!! It's nice to know I can have all my insurance needs met in one place that I can Trust!"
Brianna Garza
August 11, 2022
"Working with Cassandra and her staff has been a great experience! They made understanding auto and renter’s insurance a breeze and provided the best rate for me. They’re also fast and ready to respond to any questions I have. Would definitely recommend to anyone looking for any type of insurance!"
"Thank you for choosing our office to service your financial needs Miss Brianna! Stay Safe."
Joey Limas
August 11, 2022
"Best customer service, experienced owner, and reasonable prices.. Best place to save on Life, Car and Home insurance"
"Thank you for the opportunity Joey!"
Olga Garcia
August 11, 2022
"Mrs. Alaniz is a very dependable agent. She does share updated information on our insurance to benefit us with bigger savings. Always gives good quotes that meet our financial needs!"
"Thank you for the kind words. It is a pleasure working with you and servicing your financial needs."