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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of RJ

RJ

December 7, 2024

1  out of  5
rating by RJ
"My review on Cassandra Alaniz State Farm Insurance: - The agent is terrible. She does not help her customers and no communication. Used to be in a different state farm agent but he left and he always was calling to see if we have questions about our policy, etc. This agent, nada. When I had a windshield accident, I went to her office and instead of helping me she tells me “Why didn’t you do the claim in the app instead?”. What is the point of having an office if she tells me that? She was one of the factors why we left this agency & state farm. The only person who really helped us was Jessie. He is outstanding. - The 2nd reason we left was because of price. Our renewal came and for 3 cars and 1 homeowners it costs me over $700! Switched to Geico and now I’m saving double for same coverage and everything! Better customer service too (without an office) -The last reason is because they denied our homeowner claim. It clearly had damage and they denied it. State Farm is “Like a good neighbor, State Farm is there.” Nope not for us. If you are seeing this review, research your options."
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Diana Castillo

November 11, 2024

5  out of  5
rating by Diana Castillo
"Excelente servicio al cliente"
We responded:
"A Sus ordenes! Tenga buen dia Sra. Castillo!"
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Alessandra Gracia

July 15, 2024

5  out of  5
rating by Alessandra Gracia
"Very good customer service, very friendly too. AMAZING PRICES !!"
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grabiel sandoval

July 13, 2024

5  out of  5
rating by grabiel sandoval
"Awesome service and great prices! Saved me a lot of money when I switched from geico!"
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Diego Alaniz

June 24, 2024

5  out of  5
rating by Diego Alaniz
"Great service!"
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Oscar Arredondo

June 22, 2024

5  out of  5
rating by Oscar Arredondo
"Awesome service & great customer service. The agent was so attentive and amazing. They helped me get exactly what I needed and nothing less. Highly recommend this office."
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King Mont

June 4, 2024

1  out of  5
rating by King Mont
"Very friendly until you have a complaint or issue. No support from the agent, secretary and individuals answering phone are clueless and misleading. No calls returned, not the nost minimal effort put into helping me. Switched from all state due to minimal savings, strongly regret. Do not recommend Statefarm, much less this agent."
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Alina Sandoval

January 11, 2024

5  out of  5
rating by Alina Sandoval
"Amazing staff!! Very helpful and great prices"
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Ana Juarez

August 19, 2023

5  out of  5
rating by Ana Juarez
"Staff is super friendly, I needed insurance on ASAP, they where the only ones open on a Saturday via email and had SMS options. 5*s"
We responded:
"Thank you for the opportunity Miss Ana!"
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Angelina Aguilar

November 23, 2022

5  out of  5
rating by Angelina Aguilar
"Staff very friendly and courteous. Very informative, patient n helpful."
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Fernando Lazo

October 11, 2022

5  out of  5
rating by Fernando Lazo
"Wonderful and knowledgeable staff."
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Lesley Manautou

October 5, 2022

5  out of  5
rating by Lesley Manautou
"Cassandra Alaniz is considerate, caring and respectful to her clients. She takes time to reach out and get the best policies possible for her clients. Ms. Alaniz and her staff truly care about their clients!"
We responded:
"Thank you very much for your kind words. We appreciate your business and the opportunity to service your financial needs. Stay Safe."
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Marcella Liceaga

September 30, 2022

5  out of  5
rating by Marcella Liceaga
"Excellent customer service.The staff is very knowledgeable and they took care of all my insurance needs. I definitely recommend."
We responded:
"Thank you! Glad to be here when you need us!"
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Norma Alaniz

September 23, 2022

5  out of  5
rating by Norma Alaniz
"Excellent customer service. Will definitely recommend Cassandra staff and insurance to friends and family. Got and amazing quote on my two vehicles."
We responded:
"Thank you for the opportunity to service your financial needs."
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Michelle Espinosa

August 30, 2022

5  out of  5
rating by Michelle Espinosa
"My experience with Cassandra Alaniz State Farm has been great. From buying our new home to bundling our insurance to adding our daughters to our plan, the service has been excellent. Friendly, professional and always helpful."
We responded:
"Thank you for choosing our office to service your financial needs!"
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Marlene Buffa

August 30, 2022

5  out of  5
rating by Marlene Buffa
"Excellent service!"
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Tonia Cuellar

August 30, 2022

5  out of  5
rating by Tonia Cuellar
"Very good customer service. Very friendly staff and Cassandra Alaniz is a great insurance agent and explains in detail your policies."
We responded:
"Thank you for choosing our office Mrs. Cuellar!"
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Martha Montoya

August 19, 2022

5  out of  5
rating by Martha Montoya
"Excelente atención al cliente por parte del personal que ahí trabaja, además hablan inglés y español, asi que te sientes muy bien. El personal es muy eficiente y profesional. 😊"
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MICHAEL VASQUEZ

August 12, 2022

5  out of  5
rating by MICHAEL VASQUEZ
"The best move I made over two years ago was switching to State Farm Insurance. With the assistance of Cassandra Alaniz and her staff, we were able to bundle home and auto insurance. Great savings! If you are looking for auto, home, or life insurance, reach out to Mrs. Alaniz and her staff, they will take care of you and provide great customer service."
We responded:
"Thank you for the kind words and the opportunity to service your financial needs."
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Michelle Morin

August 12, 2022

5  out of  5
rating by Michelle Morin
"They provide great customer service and have been a pleasure to work with!"
We responded:
"Thank you for choosing our office Miss Michelle!"
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Dawn Alaniz

August 12, 2022

5  out of  5
rating by Dawn Alaniz
"Always available and helpful at all times if needed. Plus you will definitely have great piece of mind knowing everything that needs to be insured is covered."
We responded:
"Thank you Mrs. Alaniz, glad we could be here and earn your business!"
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B B

August 11, 2022

5  out of  5
rating by B B
"It's hard finding the right place to get insurance but I'm glad I ran into Cassandra Alaniz Office. They have the best customer service, with lots of knowledge of insurance. Not only is State Farm an auto and home insurance company, they gave me information about Life & Pet Insurance!!! It's nice to know I can have all my insurance needs met in one place that I can Trust!"
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Brianna Garza

August 11, 2022

5  out of  5
rating by Brianna Garza
"Working with Cassandra and her staff has been a great experience! They made understanding auto and renter’s insurance a breeze and provided the best rate for me. They’re also fast and ready to respond to any questions I have. Would definitely recommend to anyone looking for any type of insurance!"
We responded:
"Thank you for choosing our office to service your financial needs Miss Brianna! Stay Safe."
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Joey Limas

August 11, 2022

5  out of  5
rating by Joey Limas
"Best customer service, experienced owner, and reasonable prices.. Best place to save on Life, Car and Home insurance"
We responded:
"Thank you for the opportunity Joey!"
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Olga Garcia

August 11, 2022

5  out of  5
rating by Olga Garcia
"Mrs. Alaniz is a very dependable agent. She does share updated information on our insurance to benefit us with bigger savings. Always gives good quotes that meet our financial needs!"
We responded:
"Thank you for the kind words. It is a pleasure working with you and servicing your financial needs."