Meet the Cassandra Alaniz State Farm Team – Dedicated to Protecting What Matters Most to You

Led by Cassandra Alaniz, our Brownsville office is proud to serve the Rio Grande Valley with personalized insurance and financial services curated to your unique needs. Together, our team of six professionals is committed to providing outstanding customer service, guidance, and comprehensive coverage options to help you protect your assets and plan for the future.

Cassandra Alaniz – Owner & Agent With deep roots in the community and a passion for helping others, Cassandra leads the team with a focus on building lasting relationships and delivering personalized insurance and financial services. Her experience as a small business owner brings valuable insight to serving both personal and commercial customers.

Heidi – Customer Service Representative - Heidi is the friendly voice you’ll hear when you call our office. She specializes in answering questions, processing payments, and ensuring your experience is smooth and stress-free. She is also knowledgeable in Drive Safe and Save setup, TING enrollment and US Bank options.

Stephany – Life and Health Insurance Manager - Stephany is our dedicated Life Insurance Advisor, committed to helping customers protect what matters most. With extensive knowledge and personalized guidance, she works closely with individuals and families to find the right life products tailored to their unique needs and goals. Stephany's compassionate approach ensures that every policyholder feels confident and secure in their financial future. She combines life and health benefits to create a personal approach for every patron.

Gina – Auto and Home Insurance Representative Gina is your go-to for personal plans for all things auto and home insurance, including flood policies. With a keen understanding of coverage options and a dedication to personalized service, she works closely with customers to tailor policies that fit their unique needs and lifestyles. Gina’s friendly approach and attention to detail ensure you receive the right protection at the right price, giving you security for your most valuable assets.

Diego – Customer Service Representative Diego plays a vital role in supporting our customers through the claims process, ensuring clear communication and swift resolution every step of the way. With a strong commitment to customer care, he also assists with general inquiries and payment processing, making sure your experience with our office is smooth and hassle-free. Diego’s friendly attitude and problem-solving skills help put customers at ease during challenging times, reflecting our team’s dedication to personalized, compassionate service. Diego also handles TING inquires and US Bank options.

Brenda – Office Manager Brenda is the backbone of our office, ensuring that daily operations run smoothly and efficiently. With her exceptional organizational skills and attention to detail, she manages scheduling, coordinates team activities, and oversees administrative tasks. Brenda’s friendly and approachable demeanor makes every policyholder feel welcome the moment they walk through our doors. Her dedication to creating a positive office environment helps keep our team motivated and ready to serve your insurance and financial needs.

Together, we’re here to listen, advise, and support you every step of the way. Stop by, call, or connect with us online — we look forward to serving you!